<aside> 💡 After-hour emergency assistance is ONLY available to the following:

  1. ACE POS active support plan members
  2. Active TAKU Pay users (ACE, TAKU or VitaHealth)

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What is Emergency Support?

<aside> â›” Emergency issues related to the POS for TAKU or VitaHealth (our cloud POS solutions) require you to Escalate the Case immediately per ACE & TAKU Pay Support Process

For all non-urgent POS issues with TAKU or VitaHealth, the customer should be directed to email [email protected] for assistance on the next business day

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Exception Handling